Responsible Gaming

The management of Empire City Casino at Yonkers Raceway believes that we have a moral, social, and business responsibility to promote responsible gaming by our patrons and to strictly enforce minimum legal wagering ages.

All employees at Empire City Casino at Yonkers Raceway are trained to respond appropriately when a guest requests to be self-excluded or identified themselves as having a gaming problem.

The Self-Exclusion Program allows guests who may have a gaming problem or have any reason to voluntarily request that we prohibit any participation in any gaming activities at Empire City Casino or Yonkers Raceway. By completing this form guests will request voluntary self-exclusion from all gaming facilities, and entities licensed, permitted or registered by the New York State Gaming Commission. These guests will be banned from all activities on the property and are prohibited from collecting any winnings or recovering any losses. Self-excluded guests cannot receive any complimentary services or participate in our Empire Club campaigns or promotions.

A guest may have their own name placed on the Self-Exclusion list by taking the following steps:

Visit our facility and ask any employee to escort you to the Security Department to request and complete the necessary forms. All completed Self-Exclusion forms must be submitted with state issued identification and a photograph which will be taken by Security.
Call the Security Department at 914.968.4200 to request the appropriate forms. Bring them completed to our Security Office to be processed or notarize them and return them by mail with the required photo.

Mail completed forms to:
Empire City Casino – Security
810 Yonkers Ave
Yonkers, NY 10704

Please be aware that a family member may not place another family member on the Self-Exclusion list. Placement on the list is entirely voluntary and must be done by the guest seeking self-exclusion.

Once a name has been added to the list, the request and the information submitted will be shared with the New York State Gaming Commission who will share it with all gaming facilities in the State.

If the excluded guest is found on the premises, they will be asked to leave immediately. If they do not do so, they will be subject to arrest for trespass by law enforcement authorities. If they are found gaming at the casino or racetrack, any winnings or losses may be subject to forfeiture. Should they enter the premises after they have been asked to be self-excluded, Empire City Casino at Yonkers Raceway and Yonkers Racing will not be liable for any losses or damages that may incur as specifically set forth in the Request for Voluntary Self-Exclusion Form which will be required to sign in order to process the self-exclusion request.

The guest making the request may choose the length of time that they would wish to be excluded: one year, three years, five years or for a lifetime.

Any guest may ask to have their name removed from the Self-Exclusion List after the original 1, 3 or 5-year term of Self-Exclusion has expired. To have gaming privileges reinstated, they must submit the properly completed Reinstatement Form with appropriate identification. Guests should contact the Director of Security for appropriate forms and instructions along with any additional information that may be required at that time.

Please click here to download Empire City Casino’s Self Exclusion Form

For more information on problem gaming contact the following groups:

Gamblers Anonymous: gamblersanonymous.org, 1-213-386-8789
New York State Office Of Alcoholism and Substance Abuse Services: oasas.state.ny.us,
1-877-8HopeNY
National Council on Problem Gambling: ncpgambling.org,
1-800-522-4700